Unlike consumer messaging apps, ICE Chat was created for traders. Quotes are automatically recognized and structured as executable prices, while messages are encrypted and retained for seven years to help users meet regulatory requirements. The platform also connects directly to ICE’s trading infrastructure, allowing negotiations conducted in ICE Chat to flow seamlessly into ICE Block for trade submission.
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100,000+
market participants
1 click
quote to ICE Block submission
0 years
encrypted message history
Unlike consumer messaging apps, ICE Chat was created for traders. Quotes are automatically recognized and structured as executable prices, while messages are encrypted and retained for seven years to help users meet regulatory requirements. The platform also connects directly to ICE’s trading infrastructure, allowing negotiations conducted in ICE Chat to flow seamlessly into ICE Block for trade submission.
Key features
Quote recognition
Broker quotes are structured and displayed automatically as executable prices. Quotes flow automatically into WebICE, Excel and ICE Connect, your whole workflow connected.
ICE Futures Viewer
One screen to aggregate, monitor and organize futures prices extracted from broker quotes across your whole trade desk.
WhatsApp integration
Reach WhatsApp contacts from within ICE Chat. Quotes on WhatsApp are also automatically recognized.
Mobile access
Stay connected to your market on the go. Receive, manage and respond to quotes from anywhere on any device, including via the ICE Chat mobile app.
ICE Voice
Always-on audio integrated directly into ICE Chat with full conversation recording and retention with ICE Voice.
Agentic AI
Integrated with ICE Aurora, ICE's enterprise AI platform, automating workflows across ICE Chat, WebICE and ICE Connect from a single command.
Why ICE Chat?
Smart Text Recognition
Proprietary text recognition which turns messages into actionable data using APIs.
Chat Rooms
Communicate with colleagues and users outside your institution through chat rooms.
Marketplace Directory
Search and connect with front, mid and back office personnel across the markets you trade.
Message Blaster
Send a single message to multiple contacts simultaneously for efficient price discovery.
Market Commentary
Get the latest news including energy commentary, alerts and real-time global financial news.
Mobile Access
Stay connected while away from your desk with our fully integrated and secure mobile messaging app.
ICE Voice for ICE Chat
ICE Voice supports high-quality audio connectivity along with seamless integration into ICE Chat for creating records of communications, aiding in meeting record retention compliance requirements.
Connect to WhatsApp
You can now use your ICE Chat account for seamless communication with WhatsApp contacts. The communications are routed via ICE Chat, continuing to maintain your firm’s message compliance and retention policies.
Related products and insights
WebICE
The multi-asset front-end trading platform to cater for all your trading needs. It is fully integrated in the ICE Launcher, together with other ICE apps such as ICE Chat and ICE Options Analytics.
ICE Connect
ICE Connect brings together access to cutting-edge trading tools with real-time cross-asset data, global news and analytics all on one platform.
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